Real problems, the tools I built, and what changed.

Each one starts with something a person was doing by hand and ends with what happens now instead.

• Global VIP ServicesCheckout that takes the payment and sends the FedEx labelCard numbers over the phone and a hand-typed label for every order became one online checkout that charges, ships, emails and logs the order on its own.Read the case study
• BLP Experiential StudioA measurement tool that proves what an activation earnedAfter every trade show the client asks what it did. The tool reads the public posts, checks every picture against the real booth, and only counts what it can tie to the event.Read the case study
• Diell's barbershopA barbershop phone that books the right barber by itselfA receptionist that answers every call and books the barber the customer asks for, plus texts that thank, ask for the review and bring regulars back on time.Read the case study
• PolymathsA graphics kit that turns a transcript into a finished timelineLower thirds, questions, stats and chapter cards rendered from a cue file with real transparency, then placed on a Final Cut, Premiere or Resolve timeline automatically.Read the case study